Order and support
After teaching your patient their system, this is the easiest way to get them their Qufora IrriSedo system, and off to the best possible start. All deliveries are set up and managed by Qufora Direct.
Complete Patient Care
Your patient will be looked after by our experienced nurse team. They see themselves another pair of very capable hands, to help your patient. There’s four different ways our nurse team can work with you to:
- Teach and follow up your patient*
- Just provide patient follow up*
- Change your patient to a new product*
- Carry out a patient annual review
You’re firmly in control of the patient’s pathway on all of the different ways your patient can receive care from our nurse team. *Follow up is for a minimum of three months.
Complete Patient Care
Our nurse team are all experienced in bowel management and support.
- Fully teach and follow-up your patient for a minimum of three months including annual review
- Only provide tailored follow-up for a minimum of three months including annual review
- Only manage a patient through a change of system or regime
- Only carry out an ongoing annual review
It’s all about the long-term success for your patient. Getting your patient off to the best possible start with their system, establishing a routine and then managing their routine. Our hands-on approach keeps you informed of their progress every step of the way.
Order and Support
To get them off to the best possible start choose from:
- A personalised welcome pack*
- Automated delivery
There’s also ongoing support for your patient for a minimum of three months with:
- Follow up from myqufora to suit their needs
- Nurse interaction at key steps
- An ongoing annual review
What’s behind our approach
Using our experience
Around half of the patients we speak to who have missed out on requesting their re-order, had simply forgotten.
Our form includes the option for automated delivery. That way your patient can get their system delivery according to your instruction regularly. Our support team will help them with scheduled check ins and a three-month check-up – to make sure they are on track.
The first month is crucial in supporting the patient*
We are committed to ensuring your patients get off to the best possible start with irrigation. You now have the opportunity to tailor their experience to them and their life. Giving them every opportunity to receive their Qufora system on time to follow their regime.
After your teaching of the system, we compliment that with their next stages in their journey get them off to the best possible start.
Setting up a personalised pack and automated service means:
- It’s more discreet – no need to walk out a clinic with a box
- The patient experience is elevated and their system deliveries start to feel normal
- There’s an additional focus on just the key information to get them started and system support from myqufora
Patient-centred care is at the heart of our nurse team. The combined experience of the team in bowel dysfunction and treatment - along with a best practice approach - means a focussed and consistent service for your patients and for you.
Aligning to best practice
The Decision Guide was first published in 2019. Created by key opinion leaders.
The Decision Guide is designed to help healthcare professionals in initiating rectal irrigation. In it, follow-up over three months plays an important role in ensuring patients accept their treatment and move on to follow their regime. And, the first month is crucial in supporting a patient.
The myqufora service is designed around that best practice of follow-up outlined in the Decision Guide to support the patient towards on-going treatment.
What myqufora users are saying
The help of the team has been invaluable. It is a joy to pick up the phone to them. They always give their name and then listen carefully.
